FAQ


  • Can I order and ship products outside of the us? Are there any other restrictions?
  • When can I expect my package to arrive?
  • How do I track my Order?

Trusound Audio offers free ground shipping to our customers in the 48 contiguous states. We do ship to Alaska and Hawaii, shipping charges will be applied.

shipping policy

1- Depending on if you order something in stock, preorder/ backorder, in stock orders will ship first and then preorder / backorder items will ship as soon as they are available.
2- In stock 2nd Day Air or Next Day Air orders placed before 2 p.m. EST will usually ship same day.
3- If your 2nd Day Air or Next Day Air orders were placed after 2 p.m. EST, your orders will be shipped next business day (not including holidays)
4- All in stock ground shipping orders will ship next business day (not including holidays)
5*All in stock ground shipping orders placed during the weekend will usually ship the next business day, which is usually on a Monday.

 

 

When you make a purchase you will get sent a tracking code?
*shipments are subject to UPS on time and availability of deliveries