Shipping Policy
Can I order and ship products outside of the US? Are there any other restrictions?
Trusound Audio offers free ground shipping to our customers in the 48 contiguous states. We do ship to Alaska and Hawaii, shipping charges will be applied.
When can I expect my package to arrive?
Depending on if you order something in stock, preorder/ backorder, in stock orders will ship first and then preorder / backorder items will ship as soon as they are available.
In stock 2nd Day Air or Next Day Air orders placed before 2 p.m. EST will usually ship same day.
If your 2nd Day Air or Next Day Air orders were placed after 2 p.m. EST, your orders will be shipped next business day (not including holidays)
All in stock ground shipping orders will ship next business day (not including holidays)
All in stock ground shipping orders placed during the weekend will usually ship the next business day, which is usually on a Monday.
How do I track my Order?
When you make a purchase you will get sent a tracking code?